Cookie Policy

 

This Privacy Policy governs the manner in which Vitamins and Shakes collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.vitaminsandshakes.org website (“Site”). This privacy policy applies to the Site and all products and services offered by Vitamins and Shakes Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Vitamins and Shakes may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.

Changes to this privacy policy

Vitamins and Shakes has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Privacy Policy

 

This Website collects some Personal Data from its Users.

Owner of the data treatment

Vitamins and Shakes Ltd
Highgate Works
Tomtits Lane
Forest Row
RH18 5AT

VAT GB251549308

Email: [email protected]

Telephone +0044 (0) 778 3187 091

Types of data collected

Among the Personal Data collected by this Website, independently or through related parties, there are: name, surname, telephone number, email, Cookie and Usage data.

Full details on each type of data collected are assigned in the sections dedicated to this privacy policy or through specific information texts assigned before the data are collected.
Personal Data may be freely provided by the User or in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to communicate with this Data, without needing any notification on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies – or other tracking tools – by this Website or by the titles of third party services provided by this Website, unless otherwise specified, has the function of providing the Service requested by the User, in addition to Cookie policy, if available.

The User assumes responsibility for the Personal Data of third parties purchased, shared or shared through this Website and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any responsibility towards third parties.

Method and place of processing the collected data

Method of treatment

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers) may have access to the Data. , hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the treatment

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some systems, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, as long as the User does not object (“opt-out”). to such treatment. This however is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
the processing is necessary for the execution of a public interest task or for the exercise of public powers with which the Data Controller is invested;
the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for in a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the details shown at the beginning.

Retention period

The data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until the satisfaction of this interest. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the treatment is based on the User’s consent, the Data Controller can keep the Personal Data longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the processing of the collected data

The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Advertising, Statistics and Remarketing and behavioral targeting.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal data are collected for the following purposes and using the following services:

Contact the user

Contact form (this website)
By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data collected: surname, email, name and telephone number.

Advertising
This type of service allows you to use the User’s Data for commercial communication purposes in various advertising forms, such as the banner, also in relation to the User’s interests.
This does not mean that all Personal Data are used for this purpose. Data and conditions of use are indicated below.
Some of the services indicated below may use Cookies to identify the User or use the behavioral retargeting technique, that is, display personalized advertisements based on the interests and behavior of the User, also detected outside of this Website. more information on this, we suggest you check the privacy policies of the respective services.
In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative.
Direct Email Marketing (DEM) (this Website)
This Website uses User Data to send commercial proposals relating to services and products provided by third parties or unrelated to the product or service provided by this Website.

Personal Data collected: email.

Remarketing and behavioral targeting
This type of service allows this website and its partners to communicate, optimize and serve advertisements based on the past use of this website by the user.
This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked.
In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network.

Personal Data collected: email.

Remarketing and behavioral targeting
This type of service allows this website and its partners to communicate, optimize and serve advertisements based on the past use of this website by the user.
This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked.
In addition to the options to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network.

Personal Data collected: Cookies and Usage Data.

Place of treatment: United States – Privacy Policy – Opt Out.

Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the personal data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google.
Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal Data collected: Cookies and Usage Data.
Place of treatment: United States – Privacy Policy – Opt Out. Person adhering to the Privacy Shield.

User rights

Users can exercise certain rights with reference to the data processed by the owner.

In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
oppose the processing of their data. The user can object to the processing of their data when it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.
access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the treatment and to receive a copy of the data processed.
verify and ask for rectification. The User can verify the correctness of his Data and request its updating or correction.

obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
receive your data or have it transferred to another holder. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data is processed with automated tools and the treatment is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.

propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

All collected data are stored for a period not exceeding 2 years unless otherwise provided for by current legislation.

“If you wish to assert your right of access, modification or elimination, please contact us by email at …..”

Cookie Policy

This website uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.

Learn more about the treatment

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this website and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain personal data, such as the user’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details also indicated on the footer of the website.

Response to “Do Not Track” requests

This website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving information to Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details of the owner. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.